Privacy Policy

Louise Loughman Artist  Privacy Policy


This privacy policy describes how I collect, use and share your information when you purchase something from me

It also tells you about your privacy rights and how the law protects you

It is important that you read this policy so that you are aware of how and why I use your data

If you have any questions please contact me

The Personal Data I collect

To fulfil your orders, you must provide me with certain information

Contact Details such as your name, billing or shipping address, delivery address, email address order information.

Financial Data I do not collect personal payment details for my shop I go through a secure third party like Shopify payments see Shopify Privacy Policy and PayPal please read PayPal’s privacy policy I do not see your card or bank details.

Why I Need Your Information and how I use it

I rely on a number of legal bases to collect, use and share your information

Where I need to perform the contract for example when you purchase or request a custom design I need your name and address to get the product to you

As necessary for the purpose of my legitimate interests if those legitimate interest are not overridden by your rights, such as providing and improving my services.

I use your information to provide the services you requested and in my legitimate interest to improve my services.

Where I need to comply with legal or regulatory obligations for example keeping records for tax compliance

How I use your personal data

Where I need to perform the contract for example when you purchase my products or request a custom design I need your name and address to send the product to you

Where I need to comply with a legal or regulatory obligation for example keeping records of our sales for tax compliance

Generally I do not rely on consent as a legal basis for processing your personal data other than where the law requires it for example in relation to sending certain direct marketing communications for example a newsletter.

Where legal basis is consent, you have the right to withdraw consent at any time.


Third Parties that I share your Data with

Information about my customers is important to my business; I share your personal information for very limited reasons and in limited circumstances 

The third parties that I share information are

Shopify this is necessary to provide the service and get orders out and create a secure payment option for my customers see Shopifys privacy policy I get your contact details name, address and email and what you have purchased in order to fulfil an order. I do not see any card or bank details

PayPal this is an alternative payment option I get your contact details name address, email and the order details so that I can fulfil your order I do not see any card or bank details

An Post I share your name and address so that an order can be delivered

Shipping provider if an alternative shipper is requested by you I will share your contact detail

I may collect , use , retain and share your information if I have a good faith belief that it is reasonably necessary to respond to legal process or government request Enforce my agreements terms and polices prevent investigate and address fraud and other legal activity security or technical issues

Protect the rights property and safety of my customers and others

Data Retention

I retain your personal information only as long as necessary to provide you with my Services and as described in my privacy policy

I may also be required to retain this information to comply with my legal and regulatory obligation to resolve disputes and for tax purposes

You’re Rights

If you reside in certain territories, including the EU you have a number of rights to change, restrict my use of or delete your personal information while some of these rights apply. I generally delete personal information on request except in circumstance where I am required to store data for a legal or tax reasons.

If you reside in the EU and wish to raise a concern about my use of your information and without prejudice of any other rights you might have you have the right to do so with your local data protection authority

For the purpose of EU data law I Louise Loughman am the data controller of your personal Information